From the 90’s to 2024, we’ve witnessed differences in technology, method, applicability, customers, and so on. Now, keeping track of everything has become slightly easier in comparison to the old days. Now, customer engagement has become a major and significant segment for the companies. In today’s blog, we will dive into how the best customer… Continue reading Boosting Customer Engagement in Retail with Multichannel Messaging Solutions
Author: Piyush Gupta
Piyush Gupta, a certified Salesforce developer at Ksolves, brings over two years of experience in Salesforce development. He specialises in Sales Cloud, Experience Cloud, and Service Cloud, excelling in managed package development, APEX, Aura Component Framework, Lightning Components, Triggers, SOQL, SOSL, Visualforce, and Flow. His ability to create insightful dashboards and reports enhances data-driven decision-making for Salesforce users.