1. How does the AI chatbot integrated into the application serve its purpose?
The AI chatbot, automates customer service by addressing inquiries with pre-uploaded information from your business. It decreases reaction time and delivers immediate responses to frequently asked queries.
2. What is the process for uploading information for the AI chatbot to address client inquiries?
Information may be uploaded to the AI chatbot by either dragging and dropping attachments or supplying URLs of online sites. The bot retrieves pertinent data from various sources to respond to consumer inquiries.
3. What is the system's procedure for managing client communications received via SMS or WhatsApp?
Upon receiving a message from a consumer by SMS or WhatsApp, the system instantly records the communication in Salesforce and generates a new lead. The AI chatbot analyzes the message and promptly delivers a suitable response.
4. What is the method by which the AI chatbot analyzes and replies to client inquiries?
The AI chatbot analyzes incoming client communications by consulting the papers and web pages submitted to its system. Utilizing this information, it formulates and transmits a response over the same medium (e.g., SMS, WhatsApp).
5. In what manner may the AI chatbot respond to inquiries about the functionalities of Lead Manager Ninja?
The AI chatbot may respond to feature-related inquiries by accessing information from uploaded resources. It provides precise and comprehensive responses depending on the information it has received, including papers or web pages.