End-User License Agreement ("Agreement")
Our EULA was last updated on June 7th, 2024.
Please read this End-User License Agreement carefully before clicking the "I Agree" button, downloading and/or installing or using Lead Manager Ninja.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.Definitions
For the purposes of this End-User License Agreement:- "Agreement" means this End-User License Agreement that forms the entire agreement between You and Ksolves regarding the use of the Application.
- "Application" means the software program provided by Ksolves downloaded and/or installed by You through an Application Store's account to a Device, named Lead Manager Ninja.
- "Application Store" means the digital distribution service operated and developed by Salesforce Inc. (Salesforce App Exchange) by which the Application has been installed into your Salesforce Environment.
- "Ksolves" referred to as either “Ksolves”, "Company", "We", "Us" or "Our" in this Agreement) refers to Ksolves India Limited having registered address at Ksolves India Limited Registered Office: 317/276 Second Floor, Lane No.3, Mehrauli Road, Saidulajab, Saket, New Delhi-110030 CIN: L72900DL2014PLC269020.
- "Content" refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
- "Country" refers to: India
- "Device" means any device such as computer, a cellphone or a digital tablet and/or cloud that allows access of the application.
- "Third-Party Services" means any services or content (including data, information, applications and other products services) provided by a third-party that may be displayed, included or made available by the Application.
- "You" means the individual accessing or using the Application, or other legal entity on behalf of which such individual is accessing or using the Application, as applicable.
Acknowledgment
By clicking the "I Agree" button, downloading and/or installing or using the Application, You are agreeing to be bound by the terms and conditions of this Agreement. If You do not agree to the terms of this Agreement, do not click on the "I Agree" button, do not download and/or install or do not use the Application.This Agreement is a legal document between You and Ksolves and it governs your use of the Application made available to You by Ksolves.
This Agreement is between You and Ksolves only and not with the Application Store. Although the Application Store is not a party to this Agreement, it has the right to enforce it against You as a third party beneficiary relating to your use of the Application.
The Application is licensed, not sold, to You by the Ksolves for use strictly in accordance with the terms of this Agreement.
License
Scope of License
Ksolves grants You a revocable, non-exclusive, non-transferable, limited license to download, install and use the Application strictly in accordance with the terms of this Agreement.You may only use the Application on a Device that You own or control and as permitted by the Application Store's terms and conditions.
The license that is granted to You by the Ksolves is solely for your personal, non-commercial purposes strictly in accordance with the terms of this Agreement.
License Restrictions
You agree not to, and You will not permit others to:- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.
- Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Ksolves or its affiliates, partners, suppliers or the licensors of the Application.
Intellectual Property
The Application, including without limitation all copyrights, patents, trademarks, trade secrets and other intellectual property rights are, and shall remain, the sole and exclusive property of Ksolves.Ksolves shall not be obligated to indemnify or defend You with respect to any third party claim arising out of or relating to the Application. To the extent the Ksolves is required to provide indemnification by applicable law, Ksolves may be responsible for the investigation, defense, settlement and discharge of any claim that the Application or your use of it infringes any third party intellectual property rights.
Modifications to the Application
The Ksolves reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to You.Data Privacy and Control
You understand and acknowledge that the application Lead Manager Ninja is only a platform carrying your data to the end customers and vice versa and Ksolves have no interference in such data transfer. You understand and are aware of the business logics and the data flow using the application Lead Manager Ninja. You are liable for all compliances and protection of the data that is being stored and/ or transferred using the application Lead Manager Ninja and any compromise and/or leak of such data is beyond the scope of this agreement and Ksolves shall never be held responsible for such leak and/or compromise of the data.Updates to the Application
Ksolves may from time to time provide enhancements or improvements to the features/functionality of the Application, which may include patches, bug fixes, updates, upgrades and other modifications.Updates may modify or delete certain features and/or functionalities of the Application. You agree that the Ksolves has no obligation to
- (i) provide any Updates, or
- (ii) continue to provide or enable any particular features and/or functionalities of the Application to You.
You further agree that all updates or any other modifications will be
- (i) deemed to constitute an integral part of the Application, and
- (ii) subject to the terms and conditions of this Agreement.
Maintenance and Support
The Ksolves does not provide any maintenance or support for the installation and use of the Application. To the extent that any maintenance or support is required by applicable law, the Ksolves shall be obligated to furnish any such maintenance or support as directed by any Court of Law.Third-Party Services
The Application may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services.You acknowledge and agree that the Ksolves shall not be responsible for any Third-party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. The Ksolves does not assume and shall not have any liability or responsibility to You or any other person or entity for any Third-party Services.
You must comply with applicable Third parties' Terms of agreement when using the Application. Third-party Services and links there to are provided solely as a convenience to You and You access and use them entirely at your own risk and subject to such third parties' Terms and conditions.
Term and Termination
This Agreement shall remain in effect until terminated by You or Ksolves. Ksolves may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.This Agreement will terminate immediately, without prior notice from the Ksolves, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Application and all copies thereof from your Device or from your Computer.
Upon termination of this Agreement, You shall cease all use of the Application and delete all copies of the Application from your Device.
Termination of this Agreement will not limit any of the Ksolves's rights or remedies at law or in equity in case of breach by You (during the term of this Agreement) of any of your obligations under the present Agreement.
Indemnification
You agree to indemnify and hold the Ksolves and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the Application; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.No Warranties
The Application is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Ksolves, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Ksolves provides no warranty or undertaking, and makes no representation of any kind that the Application will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.Without limiting the foregoing, neither the Ksolves nor any of the Ksolves's provider makes any representation or warranty of any kind, express or implied:
- (i) as to the operation or availability of the Application, or the information, content, and materials or products included thereon;
- (ii) that the Application will be uninterrupted or error-free;
- (iii) as to the accuracy, reliability, or currency of any information or content provided through the Application; or
- (iv) that the Application, its servers, the content, or e-mails sent from or on behalf of the Ksolves are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. To the extent any warranty exists under law that cannot be disclaimed, the Ksolves, not the Application Store, shall be solely responsible for such warranty.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Ksolves and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You for the Application or through the Application or 100 USD if You haven't purchased anything through the Application.To the maximum extent permitted by applicable law, in no event shall the Ksolves or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Application, third-party software and/or third-party hardware used with the Application, or otherwise in connection with any provision of this Agreement), even if the Ksolves or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.
You expressly understand and agree that the Application Store, its subsidiaries and affiliates, and its licensors shall not be liable to You under any theory of liability for any direct, indirect, incidental, special consequential or exemplary damages that may be incurred by You, including any loss of data, whether or not the Application Store or its representatives have been advised of or should have been aware of the possibility of any such losses arising.
Severability and Waiver
Severability
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.Product Claims
The Ksolves does not make any warranties concerning the Application. To the extent You have any claim arising from or relating to your use of the Application, Ksolves, may be responsible for addressing any such claims, which may include:- (i) any product liability claims;
- (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and
- (iii) any claim arising under consumer protection, or similar legislation.
Pricing Claims
You understand and acknowledge that the prices mentioned are only indicative and the amount may vary at the checkout subject to the final order placed by You.Changes to this Agreement
The Ksolves reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at the sole discretion of the Ksolves.By continuing to access or use the Application after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the Application.
Governing Law
The laws of the Country India, excluding its conflicts of law rules, shall govern this Agreement and your use of the Application. Your use of the Application may also be subject to other local, state, national, or international laws.Entire Agreement
The Agreement constitutes the entire agreement between You and Ksolves regarding your use of the Application and supersedes all prior and contemporaneous written or oral agreements between You and the Ksolves.You may be subject to additional terms and conditions that apply when You use or purchase other Ksolves's services, which the Ksolves will provide to You at the time of such use or purchase.
Contact Us
If you have any questions about this Agreement, You can contact Us:- By visiting this page on our website: www.leadmanagerninja.com
- By sending us an email: dpo@ksolves.com
